Capterra Software Reviews & Pricing Scraper

Built by John Rippy | johnrippy.link

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Scrape Capterra.com for business software product reviews, ratings, pricing information, and feature comparisons. Essential for SaaS market research and competitive analysis.

Why Capterra Data is Valuable

Capterra is a leading B2B software review platform owned by Gartner:

Verified Reviews: Reviews from verified software users
Detailed Ratings: Overall + category-specific ratings (Ease of Use, Features, Value, etc.)
Pricing Data: Transparent pricing and free trial information
Feature Comparisons: Detailed feature lists for comparison
Industry Filters: Reviews segmented by industry and company size
SMB Focus: Strong coverage of small-to-medium business software

Features

Product Profile Scraping: Complete software product profiles
Category Search: Find top products in any Capterra category
Review Extraction: User reviews with detailed ratings
Pricing Information: Pricing tiers, free trials, free versions
Feature Lists: Comprehensive feature comparisons
Alternatives: Similar products and recommendations

Use Cases

Competitive Intelligence: Track competitor reviews and pricing
Market Research: Analyze software category landscape
Product Marketing: Monitor your Capterra presence
Feature Gap Analysis: Compare feature sets across products
Pricing Strategy: Research competitor pricing models
Buyer Research: Understand what users like/dislike

Input Parameters

Output

Product Output

{
"productName": "Slack",
"capterraUrl": "https://www.capterra.com/p/135003/Slack/",
"vendor": "Salesforce",
"category": "Team Communication Software",
"subcategories": ["Collaboration", "Messaging", "Video Conferencing"],
"overallRating": 4.7,
"ratings": {
"easeOfUse": 4.8,
"customerService": 4.2,
"features": 4.6,
"valueForMoney": 4.4
},
"reviewCount": 23456,
"recommendationRate": 94,
"description": "Slack is a messaging platform that connects people to the information they need...",
"features": ["Channels", "Direct Messages", "File Sharing", "Integrations", "Search"],
"pricing": {
"hasFreeVersion": true,
"hasFreeTrial": true,
"startingPrice": 8.75,
"pricingModel": "Per User/Month",
"pricingTiers": ["Free", "Pro $8.75/mo", "Business+ $15/mo", "Enterprise Grid Custom"]
},
"deploymentType": ["Cloud", "Web-based"],
"platformSupport": ["Windows", "Mac", "iOS", "Android", "Web"],
"targetMarket": ["Small Business", "Mid-Market", "Enterprise"],
"reviews": [
{
"reviewId": "capterra-12345",
"overallRating": 5,
"ratings": {
"easeOfUse": 5,
"customerService": 4,
"features": 5,
"valueForMoney": 4
},
"title": "Essential tool for remote teams",
"pros": "Easy to use, great integrations, excellent mobile app",
"cons": "Can get noisy with too many channels, notification overload",
"reviewerRole": "Project Manager",
"companySize": "51-200 employees",
"industry": "Information Technology",
"usageDuration": "2+ years",
"date": "November 2024",
"verified": true
}
],
"scrapedAt": "2024-12-21T10:30:00.000Z"
}

Example Usage

Search for CRM Software

{
"scrapeType": "category_search",
"category": "CRM Software",
"minRating": 4.0,
"deploymentType": "cloud",
"maxResults": 50
}

Scrape Single Product Profile

{
"scrapeType": "product_profile",
"productUrl": "https://www.capterra.com/p/135003/Slack/",
"includeReviews": true,
"maxReviewsPerProduct": 50
}

Compare Products

{
"scrapeType": "compare",
"productName": "Slack",
"category": "Team Communication Software",
"maxResults": 10
}

Pricing

This actor uses pay-per-event pricing:

Example costs:

50 products with 25 reviews each: $0.10 + (50 × $0.06) + (1250 × $0.004) = $8.10
100 products, no reviews: $0.10 + (100 × $0.06) = $6.10

Rate Limiting & Best Practices

Built-in delays to respect Capterra servers
Residential proxy recommended for reliability
Maximum 500 products per run
Reviews limited per product to prevent excessive requests

Legal Considerations

Use data for legitimate business research purposes
Comply with Capterra Terms of Service
Do not scrape personal reviewer information
Respect rate limits and access patterns

Integration

Export data to:

Google Sheets
CSV/Excel
CRM systems (HubSpot, Salesforce)
BI tools (Tableau, Power BI)
Marketing databases

Support

For issues or feature requests, contact support.

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Built by John Rippy | johnrippy.link